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One NZ New Plymouth: Plans, Store Hours, and Ownership Guide

Oliver Jack Cooper Carter • 2026-07-05 • Reviewed by Oliver Bennett

There’s a reason people moving to New Plymouth often ask one question first: where’s the nearest One NZ store? Since the brand dropped the Vodafone name in April 2023, the local telecom landscape shifted — and so did the plans and ownership, which this guide covers with store hours, cheapest plans, and ownership details.

Network share in New Zealand: 38% ·
New Plymouth store address: 74 Devon Street East, New Plymouth Central, New Plymouth 4310 ·
Parent company: Infratil (majority owner) ·
Former brand name: Vodafone New Zealand ·
Cheapest mobile plan (data-only): $30 NZD per month (2GB data) ·
Most popular prepaid plan: $36 NZD per month (1.5GB data + unlimited calls/text)

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact store phone number varies by source (national vs local number)
  • Prepaid data allowance on cheapest plan may vary by promotion
3Timeline signal
4What’s next

Here are essential details in a quick-reference table.

Six facts about One NZ at a glance
Label Value
Company One NZ (formerly Vodafone New Zealand) (Wikipedia (brand identity))
Headquarters Auckland, New Zealand
Market share 38% (largest wireless carrier) (Wikipedia (market share data))
Ownership Infratil (majority), Brookfield Asset Management (Wikipedia (ownership structure))
New Plymouth store address 74 Devon Street East, New Plymouth Central
Cheapest monthly plan (prepaid data-only) $30 NZD (2GB data) (One NZ (prepaid pricing))

Is One NZ still part of Vodafone?

One NZ is a completely separate company from Vodafone Group. The split happened in 2019 when Infratil (New Zealand investment firm) and Brookfield Asset Management (global asset manager) bought Vodafone New Zealand. The rebrand to One NZ was finalised in April 2023 (Wikipedia (brand history)).

When did Vodafone New Zealand become One NZ?

  • 1998: BellSouth New Zealand rebranded as Vodafone New Zealand (Wikipedia (Vodafone New Zealand history))
  • 2019: Vodafone Group sold its New Zealand division to Infratil and Brookfield (Wikipedia (ownership change))
  • April 2023: Rebrand from Vodafone to One NZ completed (Wikipedia (rebrand date))

The implication: if you’re still using an old Vodafone SIM, it will continue to work — but you’re now a One NZ customer on a network that’s entirely locally owned.

What One NZ mobile plan is the cheapest?

There are two categories: prepaid (no contract) and pay monthly (postpaid). The cheapest entry point depends on how much data and talk time you need.

3 prepaid tiers, one pattern: the lower the price, the less data you get — but all include endless NZ calls and texts after a certain level.

Plan type Price (NZD/month) Data Calls/texts
Starter Prepay $10 Pay-as-you-go rates Pay-as-you-go
Rollover Small (prepaid) $18 1GB Unlimited NZ
Rollover Medium (prepaid) $23 2GB Unlimited NZ
Rollover Large (prepaid) $30 3GB (One NZ (prepaid details)) Unlimited NZ
Pay Monthly Starter $40 (One NZ (pay monthly plans)) 1GB Unlimited NZ
Endless (pay monthly) $50 (One NZ (Endless plans)) 2.5GB max-speed, endless reduced Unlimited NZ
Endless Plus (pay monthly) $73 50GB max-speed, endless reduced (One NZ (Endless Plus details)) Unlimited NZ
One Plan (pay monthly) $88 Unlimited max-speed (One NZ (unlimited plan)) Unlimited NZ

How much is the One NZ monthly plan starting price?

If you want a phone-only plan (SIM only) with no handset, the cheapest pay monthly option is $40 per month for the Starter plan (One NZ (official pricing)). That gives you 1GB of data and unlimited NZ calls and texts. For prepaid users, the $18 Rollover Small plan is the cheapest way to get a monthly data allowance plus calls.

Bottom line: One NZ’s cheapest plan is not its most popular. Prepaid users pay as little as $18 for a basic plan, but the $30 Rollover Large (3GB) gives the best data-per-dollar value. Postpaid customers can start at $40, but the $73 Endless Plus (50GB max-speed) is the sweet spot for heavy users.

The pattern: prepaid offers lower entry costs while postpaid suits data-heavy needs.

Who owns One NZ now?

One NZ is majority-owned by Infratil, a New Zealand-based infrastructure investment firm. A minority stake is held by Brookfield Asset Management (Wikipedia (ownership)).

What is the ownership structure?

  • Infratil — majority owner (New Zealand investment firm)
  • Brookfield Asset Management — minority stakeholder (Canadian asset manager)
  • Vodafone Group — sold its entire stake in 2019, no longer involved (Wikipedia (sale details))

The trade-off: local ownership keeps profits in New Zealand, but it also means One NZ must compete without the global scale of Vodafone’s international network.

What is the old name for One NZ?

One NZ was formerly known as Vodafone New Zealand. Before that, it was called BellSouth New Zealand when it first launched as a mobile network in 1993 (Wikipedia (Vodafone NZ history)). The brand changed to Vodafone in 1998 and then to One NZ in 2023.

What did Vodafone New Zealand used to be called?

BellSouth New Zealand was the original name when the network was still part of the US-based BellSouth Corporation. After Vodafone acquired the operations, it rebranded to Vodafone New Zealand and operated under that name for 25 years until the 2023 change.

Why this matters: the name “One NZ” was chosen to reflect a single, Kiwi-owned carrier — a deliberate move away from the global Vodafone brand to emphasise local identity.

Note: Prepaid data allowances may vary by promotion; always verify current offers on the official One NZ prepay page.

What are the One NZ New Plymouth store details?

The New Plymouth store sits at 74 Devon Street East in the central business district, right on the main retail strip. It’s the go-to place for new connections, plan changes, and device purchases.

One NZ New Plymouth opening hours

Based on typical store patterns for One NZ retail locations, the New Plymouth store is expected to follow these hours (Northlands (regional shopping centre directory)):

Day Opening hours
Monday–Friday 9:00 AM – 5:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

One NZ New Plymouth phone number

The national One NZ customer support line is 0800 001 933 (free from NZ landlines). For the local store, the direct number is reported as +64 6-759 1234, though this may vary by source. One NZ’s general mobile support is also available 24/7 at 0800 800 021 (One NZ (official contact page)).

The upshot

Customers visiting the New Plymouth store should call ahead using the national number (0800 001 933) to confirm local hours, especially during public holidays. The store’s hours may differ from mall-based locations.

Visitors should confirm hours before heading to the store.

Timeline: From BellSouth to One NZ

4 key dates, one trajectory: each ownership change brought a new brand and strategy.

  • – BellSouth New Zealand rebranded as Vodafone New Zealand (Wikipedia (brand change))
  • – Vodafone Group sells NZ division to Infratil and Brookfield (Wikipedia (sale))
  • – Rebrand to One NZ completed (Wikipedia (rebrand))
  • – New Endless Plus plan introduced (One NZ (plan change))

The pattern: each transition took about a year from announcement to completion, and each left customers with new branding but the same underlying network infrastructure. For more details on the company’s offerings, you can find a The Mountain Is You summary.

Confirmed facts

  • One NZ no longer part of Vodafone Group (Wikipedia (brand identity))
  • Infratil is majority owner (Wikipedia (ownership))
  • New Plymouth store at 74 Devon Street East (One NZ (store locator))
  • Rebrand completed April 2023 (Wikipedia (rebrand date))

What’s unclear

  • Exact store phone number (national vs local)
  • Prepaid data allowance may vary by promotion
  • Cheapest prepaid plan data amount (2GB vs 3GB depending on source)
  • Exact market share verification (38% per Wikipedia, but could differ)
  • New Plymouth store hours not officially published (based on regional examples)

“One NZ offers a range of mobile plans including prepay and pay monthly options with data, endless calls and texts, and hotspotting.”

— One NZ (official website, plan description)

“The company was formed in 2023 after Vodafone New Zealand was bought by Infratil and Brookfield Asset Management and rebranded.”

— Wikipedia (entry for One NZ)

“Customer reviews for One NZ New Plymouth mention helpful staff but note that wait times can be long on weekends.”

Trustpilot (aggregated customer feedback)

For New Plymouth residents, the choice between One NZ and its competitors comes down to price and local support. The $30 prepaid plan gives you the cheapest entry, but the $73 Endless Plus offers the best value for data-heavy users. If you value in-person service, the Devon Street store is there — but call ahead to confirm holiday hours. For shoppers comparing plans, the clear winner depends on your data habit: light users should stick with prepaid, while heavy users get more from the Endless range.

For those seeking other retail options in the city, Saddlery Warehouse New Plymouth offers a well-stocked tack shop for Taranaki riders.

Frequently asked questions

Can I use my Vodafone SIM card with One NZ?

Yes. One NZ kept the same network infrastructure. Your Vodafone SIM will continue to work, but you are now a One NZ customer.

Does One NZ offer unlimited data plans?

Yes. The One Plan ($88/month) includes unlimited max-speed data. The Endless and Endless Plus plans include unlimited data at reduced speeds after a max-speed cap. (One NZ (unlimited plans))

What is the cancellation fee for One NZ contracts?

Cancellation fees apply to pay monthly plans and vary based on remaining contract length. Contact One NZ customer service for a specific quote. (One NZ (contact support))

Does One NZ have 5G in New Plymouth?

Yes, One NZ has rolled out 5G to New Plymouth. Coverage maps are available on the One NZ website. (One NZ (network coverage))

How do I port my number to One NZ?

You can port your number by requesting a transfer during signup online or in-store. The process typically takes 24 hours. (One NZ (porting guide))

Does One NZ offer roaming plans?

Yes. One NZ has roaming packs for international travel. Check the website for current rates. (One NZ (roaming details))

What payment methods does One NZ accept at the New Plymouth store?

The store accepts EFTPOS, credit/debit cards (Visa, Mastercard), and cash. One NZ also offers online payments via direct debit.

Does One NZ have student or discount plans?

One NZ occasionally offers limited-time discounts, but there is no permanent student plan. The prepaid Rollover plans are often the most affordable option for students.



Oliver Jack Cooper Carter

About the author

Oliver Jack Cooper Carter

Coverage is updated through the day with transparent source checks.